Privacy Policy

Introduction

DayZeroTrade (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or subscribe to our services.

By using DayZeroTrade, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.

Information We Collect

Information You Provide

• Account information: Name, email address, and password when you create an account.
• Payment information: Billing details and payment method information processed securely through our third-party payment processor, Stripe. We do not store your full credit card number on our servers.
• Communications: Any messages, feedback, or support requests you send to us.
• Preferences: Your notification preferences, watchlists, and platform settings.

Information Collected Automatically

• Usage data: Pages visited, features used, alerts viewed, and interactions with our platform.
• Device information: Browser type, operating system, device type, and screen resolution.
• Log data: IP address, access times, referring URLs, and pages viewed.
• Cookies and tracking technologies: We use cookies, pixels, and similar technologies to enhance your experience and analyze platform usage.

How We Use Your Information

• Provide, operate, and maintain our platform and services.
• Process transactions and send related information, including purchase confirmations and invoices.
• Deliver trade alerts, notifications, and other service-related communications.
• Personalize your experience and deliver content relevant to your interests.
• Analyze usage patterns to improve our platform, features, and AI models.
• Detect, prevent, and address fraud, abuse, and technical issues.
• Comply with legal obligations and enforce our terms of service.
• Send promotional communications (with your consent, and you may opt out at any time).

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• Service providers: Third-party vendors that help us operate our platform, including Stripe (payments), Supabase (infrastructure), and Resend (email delivery). These providers are contractually obligated to protect your information.
• Legal compliance: When required by law, regulation, legal process, or governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Protection of rights: To protect the rights, property, or safety of DayZeroTrade, our users, or others.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure authentication, and access controls. Payment information is processed by Stripe, a PCI-DSS compliant payment processor. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. If you request account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

Cookies & Tracking

We use cookies and similar tracking technologies to collect information about your browsing activity. You can control cookie preferences through your browser settings. Disabling cookies may limit your ability to use certain features of our platform.

• Essential cookies: Required for platform functionality, authentication, and security.
• Analytics cookies: Help us understand how users interact with our platform to improve our services.
• Marketing cookies: Used to deliver relevant advertisements (only with your consent).

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal requirements.
• Portability: Request a machine-readable copy of your data.
• Opt-out: Unsubscribe from marketing communications at any time.
• Do Not Sell (California): We do not sell personal information. California residents may exercise additional rights under the CCPA.

To exercise any of these rights, please contact us through our contact page.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

DayZeroTrade is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of our platform after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out through our contact page.